John Cainoy

Topic 11 – Politeness Theory and Facework

1. Coverage

Reporters are expected to cover the following subtopics in detail:

  • Core definition of politeness in pragmatics and its theoretical foundations.
  • Brown & Levinson’s (1987) Politeness Theory: positive face, negative face, face-threatening acts (FTAs), and politeness strategies.
  • Goffman’s concept of facework and interactional rituals.
  • The distinction between politeness, impoliteness, and rudeness.
  • Cross-cultural variation in politeness norms.
  • Politeness and impoliteness in digital communication (social media, emails, online gaming).
  • Critiques and alternative frameworks: discursive approach, relational work, interactional sociolinguistics.
  • Research potential: politeness as a lens for studying intercultural communication, digital discourse, and identity construction.
2. Topic Overview
  • Define politeness and explain its role in maintaining social harmony.
  • Discuss face as a central concept in interaction and communication.
  • Show how politeness varies across cultural, institutional, and digital contexts.
  • Explore how impoliteness and face attacks operate in conflict talk and online settings.
3. Core Readings & References
4. Key Concepts & Terms
  • Politeness
  • Face, Facework
  • Positive Face vs. Negative Face
  • Face-Threatening Acts (FTAs)
  • Politeness Strategies (Bald on Record, Positive, Negative, Off-Record)
  • Impoliteness, Rudeness
  • Discursive Approach to Politeness
5. Analytical Frameworks & Methods
  • Brown & Levinson’s politeness strategy framework.
  • Goffman’s facework model.
  • Discourse coding for politeness strategies in natural data.
  • Cross-cultural comparison of politeness norms.
  • Analysis of digital discourse for impoliteness markers (emojis, caps lock, sarcasm).
6. Applied Examples
  • Positive politeness: “You’re such a great cook, could you share the recipe?”
  • Negative politeness: “I’m sorry to bother you, but could you lend me a pen?”
  • Bald on record: “Give me the salt.”
  • Off-record: “It’s chilly in here” (as a request to close the window).
  • Impoliteness (digital): “LOL you’re clueless 🤦.”
7. Discussion Questions
  • Are Brown & Levinson’s politeness strategies universal or culture-bound?
  • How do power relations affect facework and politeness?
  • How is impoliteness enacted and managed in online spaces?
8. Research Link
  • Cross-cultural comparison of politeness strategies in academic settings.
  • Study of impoliteness in online forums or gaming platforms.
  • Facework and politeness in institutional talk (e.g., doctor–patient, teacher–student).